How is human nature holding your company back from business-critical technology investments?
Generally speaking, it’s not hard to convince people of the value of preemptive action. Most readily understand that it’s better to get your teeth cleaned regularly than to wait until you need dental surgery. Few will dispute you need to give the car a shine once in a while, or periodically change the oil. And certainly, everyone knows you occasionally have to spend some money to maintain your house, rather than wait until it starts to fall down.