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Fidelity's XTRAC Solutions Sees Increased Demand For Its Workflow and Document Management Technology

Global Financial Private Capital is Latest Financial Services Firm to Choose XTRAC
March 17, 2014

Record numbers of professionals in the financial services industry are using the advanced business processing technology that has run much of the operations and infrastructure at Fidelity Investments® for the past 20 years. Known as XTRAC® Solutions, the organization quietly came to market three years ago as a Fidelity Investments company to offer its cloud-based workflow and document management technology to other highly-regulated businesses.

In each of those past three years, XTRAC has seen 60% more users and 55% more work items processed. Across all its clients, XTRAC now supports more than 30,000 users and annually processes more than 40 million work items[1].

“The strong demand for XTRAC can be attributed to the need for robust systems that can handle, track and audit high volumes of complex transactions across multiple departments and offices in an increasingly regulated and constantly changing environment,” said Dan Brownell, president and CEO of XTRAC Solutions. “Many of our clients are seeing double digit growth, including banks, insurance providers, brokers, investment managers, advisory firms, and other recently emerging firms, such as strategic acquirers and strategic aggregators.”

Global Financial Private Capital is the newest financial services firm to choose XTRAC as its provider of business processing services. Global Financial will use XTRAC to automate, process and track transactions within its network of registered investment advisors (RIAs) across the country.

“We are a fast growing advisory firm with complex needs. Our primary focus is high-quality engagement with our advisors and clients. XTRAC understands our business model,” said Gregg Guinta, Chief Operating Officer of Global Financial Private Capital. “We believe XTRAC will simplify the way we interact with our independent advisors and provide new levels of efficiency and transparency to help us better service our investor clients across the country.”

Global Financial Private Capital provides practice management, infrastructure and operations services for its advisors and needs reliable, auditable workflow and document management from end- client to advisor through to its central office and on to the asset custodians.

“At any given time, firms like Global Financial are processing hundreds of transactions and generating thousands of documents – often in emails that can’t be reliably tracked, stored or audited. This can significantly slow down a company,” said Brownell. “Like financial services firms, any highly regulated business or organization, including mortgage providers and health care institutions, can see significant efficiency and quality gains with XTRAC.”


XTRAC Solutions, an independently operated subsidiary of Fidelity Investments® is a leader in business processing, workflow and document management. Founded 20 years ago at Fidelity®, XTRAC is the engine for continuous improvement across the firm. More than 30,000 individuals in 75 companies use XTRAC to improve client experiences, grow their businesses with operational efficiency, and remain compliant in a highly complex and demanding regulatory environment. XTRAC is headquartered in Boston, Mass. and employs more than 175 people in multiple sites around the U.S. and the world. For more information about XTRAC, visit:


Fidelity Investments is one of the world’s largest providers of financial services, with assets under administration of $4.5 trillion, including managed assets of $1.9 trillion, as of January 31, 2014. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms. For more information about Fidelity Investments, visit


Global Financial Private Capital, LLC is an independently owned, SEC Registered Investment Advisor (RIA) whose goal is to restore investor trust and confidence in the financial system through the creation of client relationships based on full fiduciary disclosure and transparency of action. As an independent organization, it has the freedom to offer unbiased advice without the potential for   conflicts of interest often present within larger broker dealers. Global Financial comprises a number of special areas of expertise, all of which work together to provide comprehensive wealth management solutions. Visit for more information.


Phyllis Laorenza Linnehan 

Steve Austin 
617- 563-0636 

Fidelity Corporate Media Relations 

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